Returns & Refund

Returns & Refund Policy

If you're not entirely satisfied with your purchase, we're here to help.

Cancellation Period

You have 30 days from the date of receiving your order to request an exchange or return for a refund.

How to Initiate a Return

Our returns processing center is based in Newark, Delaware, USA.
Please contact us for return instructions and a reference number before returning any items. Ensure to include your order number and the email address used to place the order. You can reach us via email or our contact form.
We will respond to your inquiry with the return instructions within 2 business days.
All items must be in brand-new condition, including original packaging, to avoid refusal of the returned merchandise.

Returns Shipping Costs

You are responsible for covering the shipping costs for returning your item. These costs are non-refundable. However, if you received damaged, defective, or incorrect goods, we will cover the return shipping costs.

Refund Process

Once we receive and inspect your returned item, we'll notify you of the approval and initiate a refund to your original method of payment within 3 days.

Contact Us

You can contact us in one of the following ways:

Online Form: click here to contact us.

Email: [email protected]

Distribution center and return address:

SporTipTop
1217 OLD COOCHS BRIDGE RD
NEWARK, DELAWARE 19713
USA